Glastop 30 Day Money Back / Satisfaction Guarantee:
Our Glastop Marine Furniture family prides itself on intently listening to our customers' needs and wants and then based on our 34+ years of product and application knowledge, suggest what we feel is the best possible product for their application. And 99% of the time we far exceed our customers' expectations with our top quality marine products but, occasionally the product is not what our customer expected, wanted, or was happy with. We apologize! Our main goal is to resolve the problem and minimize your inconvenience as quickly as possible.
One solution is our: 30 day 100% money back guarantee if you are not completely satisfied with your purchase, guarantee valid in the USA 48 contiguous states only. Contact Glastop customer service for return authorization prior to shipping anything back. Customer is responsible for securely repacking merchandise to be returned in a way that will prevent damage during shipment. Initial shipping cost and return shipping cost is the responsibility of the purchaser. Refund will be issued once Glastop has received the returned merchandise in new, undamaged condition.
A second solution is: If time is an issue and you still need the product we will replace the wrong or dissatisfied product with an acceptable in stock or quick turnaround product of equal or greater value and ship to your chosen location.
A third solution: If time is an issue or the problem with the product is fixable at or near your location we will expedite parts to you or your best local marine upholstery or repair facility.
Our Goal, As Always is Customer Satisfaction!!! Ask your Boating Friends, Check out Our Reviews and Testimonials
David Beal - Owner / Manager Glastop Marine Furniture